Breaux & Broussard, LLC (dba Acadiana Benefits Group)
Effective Date: June 22, 2026

This page contains the Privacy Policy and SMS Terms & Conditions for Breaux & Broussard, LLC, doing business as Acadiana Benefits Group (“Acadiana Benefits Group,” “Company,” “we,” “our,” or “us”).

Our Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit information to us, or communicate with our agency.

Our SMS Terms & Conditions explain the types of text messages you may receive from us, message frequency, message and data rate disclosures, opt-out instructions, and how to request assistance.

Please review this page carefully to understand our practices.

When you visit our website or communicate with Acadiana Benefits Group, we may collect the following types of information:

Information voluntarily submitted by you may include:

• Name
• Phone number
• Email address
• Mailing address
• Information provided through contact forms, emails, phone calls, or other communications

When requesting assistance, you may provide general information related to your insurance needs, benefit questions, coverage requests, or service inquiries.

We may automatically collect limited non-personal information used for website operation, analytics, and performance, including:

• Browser type
• Device information
• IP address
• Website usage information

Our public website forms and SMS messaging services are intended for general communication and are not designed for transmitting Protected Health Information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA).

Please do not submit Social Security numbers, medical history, diagnosis information, treatment information, or other sensitive health information through website forms or text messages.

If confidential information or documentation is required, Acadiana Benefits Group will provide appropriate secure communication options.

Information collected may be used to:

• Respond to inquiries and service requests
• Provide information regarding insurance products and services
• Assist with enrollment and benefit-related requests
• Provide customer service and account support
• Send requested communications, reminders, or updates
• Improve our website and client experience
• Maintain business records
• Comply with legal, regulatory, or contractual requirements

Acadiana Benefits Group does not sell or rent your personal information.

Acadiana Benefits Group may share information only in limited circumstances, including:

• With trusted service providers who assist with business operations or providing requested services
• With insurance carriers, benefit providers, or authorized parties as necessary to assist with requested insurance services
• When required by law, regulation, subpoena, or legal process
• When necessary to protect the rights, property, or safety of our clients, our business, or others

Acadiana Benefits Group does not share your personal information with third parties for their independent marketing purposes.

SMS consent is not shared with third parties or affiliates. Mobile phone opt-in information and text messaging consent information will not be sold, rented, shared, or provided to third parties or affiliates for marketing or promotional purposes.

Acadiana Benefits Group takes reasonable administrative, technical, and physical precautions designed to protect information from unauthorized access, use, or disclosure.

However, no method of electronic communication, internet transmission, or electronic storage is completely secure.

Please do not send PHI, Social Security numbers, medical information, or sensitive personal details through public website forms or SMS messages.

If sensitive documentation is required, Acadiana Benefits Group will provide secure transmission options.

Our website and services are not directed to children under the age of 13.

We do not knowingly collect personal information directly from children under 13.

If we become aware that such information has been submitted, we will take reasonable steps to delete it.

Depending on applicable laws, you may have the right to:

• Request access to personal information maintained about you
• Request correction of inaccurate information
• Request deletion of certain information when applicable
• Opt out of marketing communications

To submit a request, contact:

Service@AcadianaBenefits.com

By providing your mobile phone number and opting in to receive text messages from Acadiana Benefits Group, you consent to receive SMS communications related to your relationship with our agency or services you have requested.

SMS messages may include, but are not limited to:

• Appointment reminders
• Account notifications
• Benefit renewal reminders
• Enrollment deadline reminders
• Application or service request status updates
• Document request reminders
• Responses to customer service inquiries
• General customer care and client support communications

SMS messages are intended for general administrative and customer service communication only.

Acadiana Benefits Group does not use SMS messaging to request or transmit Protected Health Information (PHI), Social Security numbers, medical history, diagnosis information, treatment details, or other sensitive personal information.

Message frequency may vary.

Message and data rates may apply.

You may opt out of receiving SMS messages at any time by texting:

STOP

After opting out, you will no longer receive SMS messages from Acadiana Benefits Group unless you provide consent again.

For assistance, text:

HELP

You may also contact us:

Phone: 337-237-9934
Email: Service@AcadianaBenefits.com
Website: www.AcadianaBenefits.com

SMS consent is not shared with third parties or affiliates. We do not sell, rent, share, or provide mobile opt-in information or text messaging consent information to third parties or affiliates for marketing or promotional purposes.

This Privacy Policy and SMS Terms & Conditions, and any disputes relating to them, are governed by the laws of the State of Louisiana, United States.

Acadiana Benefits Group may update this Privacy Policy and SMS Terms & Conditions periodically.

Updates will be posted on this page, and the Effective Date will reflect the latest revision.

For questions regarding this Privacy Policy, SMS Terms & Conditions, or our privacy practices, please contact:

Breaux & Broussard, LLC
dba Acadiana Benefits Group

2020 W Pinhook Rd, Suite 301
Lafayette, LA 70508

Phone: 337-237-9934
Email: Service@AcadianaBenefits.com

Website: www.AcadianaBenefits.com